Win your guests back.
Your digital waiter on WhatsApp.
Grow your revenue and save on platform commissions – with no extra effort.
Sample order: from the WhatsApp chat to the service dashboard
- Chat with Your restaurant: the previous summary ends with “Does that all look right?” and the “Order now” button.
- Guest: “Can you make the Salami large after all, with extra cheese, and add a Coke?” – This is how your guests really order.
- Done, I’ve updated your order. 1× Pizza Salami (Large 32 cm) – €17.40; ↳ incl. Extra cheese (+€2.40); 1× Pizza Margherita (Large 32 cm) – €13.80; 1× Coca-Cola 0.33 l – €3.60; Subtotal: €34.80; Delivery fee: €3.00; Total: €37.80; 📍 12 Example Street, Dublin 2, D02 X285; Name: Aoife Murphy; Payment: Cash; 🕒 Requested: as soon as possible.. Would you like to send your order as it is? – Changes, extras and additions in one message.
- The guest taps “Order now”. Items and amounts become an order – A conversation becomes a clear order.
- The new order #1042 appears in the restaurant with the same items and €37.80. The team accepts and picks 30 min, ready at 13:18.
- Your team knows right away what to do. Preparation 3, On the way / Ready 2, Completed 4 → Preparation 2, On the way / Ready 3, Completed 4.
Your digital waiter on WhatsApp.
Grow your revenue and save on platform commissions – with no extra effort.
This is how your guests really order.
Changes, extras and additions in one message.
A conversation becomes a clear order.
Your team knows right away what to do.
The restaurant accepts and picks the delivery time
#1042 · Aoife Murphy is in Preparation, ready at 13:18.
Preparation 3 · On the way / Ready 2 · Completed 4
The restaurant starts delivery
#1038 · Priya Nair moves to On the way / Ready.
Preparation 2 · On the way / Ready 3 · Completed 4
Example: manager area and waitrAI assistant
- In the service dashboard, the team selects “Manager” and enters the four-digit manager PIN (hidden).
- Manager overview with customers and reservations, plus analytics, upselling, marketing and loyalty (Pro only). After the next update: orders today 6 → 7 (#1038 is on the way, €47.40), revenue €155.40 → €202.80, points today 80 → 90.
- Voice input in the waitrAI assistant: “We’re out of tuna today.”
- Preview: Tuna unavailable today, valid until 23:59 today – Pizza Tonno and Tuna salad from “available” to “sold out”.
- After confirming: “2 changes applied”; the live adjustment appears in the list and ends at 23:59. Below it: “I’ll offer suitable alternatives.”
Your business at a glance.All in one place.
Changes made instantly. Tell your assistant what has changed. Your digital waiter takes it into account and recommends suitable alternatives.
- Select “Manager” in the service dashboard and enter the four-digit manager PIN (hidden).
- Manager area: customers, reservations, analytics, upselling, marketing and loyalty (the last four with Pro only). After the update, orders today 6 → 7 (#1038 on the way, €47.40), revenue €155.40 → €202.80, points today 80 → 90.
- waitrAI assistant, voice input: “We’re out of tuna today.”
- Preview: Tuna unavailable today, until 23:59 today – Pizza Tonno and Tuna salad: available → sold out.
- Confirmed: “2 changes applied”, entry under “Live adjustments” until 23:59 – “I’ll offer suitable alternatives.”
Quick to set up.Easy to start.
Upload your menu, check what was recognised and add the final details.
Example: the menu “menu-your-restaurant.pdf” is uploaded and analysed during waitrAI onboarding. While it runs, waitrAI explains what it is reading, for example Restaurant name and contact details.
First, you check the recognised restaurant details: Your restaurant, 1 Sample Street, Dublin 1, D01 X100, phone +353 1 000 0000, email hello@your-restaurant.example, opening hours and delivery areas. The WhatsApp number is not on the menu and is added later.
Then the menu: 10 categories, 75 dishes, 12 extra ingredients. Example Pizza Salami: 26 cm €11.40, 32 cm €15.00. Extras for pizza: Extra cheese +€1.80, Olives +€1.20, Garlic +€0.60, Mushrooms +€1.20, Salami +€1.80, Ham +€1.80, Chilli peppers +€1.20, Rocket +€1.20, Chicken +€2.40, Buffalo mozzarella +€3.00. 8 points to check from the analysis (e.g. lines from adjacent columns). You can check and edit everything.
Quick to set up.Easy to start.
Upload your menu, check what was recognised and add the final details.
Uploaded
menu-your-restaurant.pdf · Page 1 · 196 KB – 75 dishes read in 10 categories.
Recognised restaurant details
- Restaurant name:
- YOUR RESTAURANT
- Street address:
- 1 Sample Street
- Eircode:
- D01 X100
- City:
- Dublin 1
- Phone number:
- +353 1 000 0000
- WhatsApp number:
- still to add
- Email address:
- hello@your-restaurant.example
- Website:
- still to add
Recognised dishes
PIZZA
- 20 Pizza Margherita – 26 cm €10.20 · 32 cm €13.80
- 21 Pizza Salami – 26 cm €11.40 · 32 cm €15.00
- 22 Pizza Funghi – 26 cm €11.40 · 32 cm €15.00
- 23 Pizza Prosciutto – 26 cm €12.00 · 32 cm €15.60
- 24 Pizza Diavola – 26 cm €13.80 · 32 cm €17.40
- 25 Pizza Tonno – 26 cm €12.60 · 32 cm €16.20
- 26 Pizza Hawaii – 26 cm €12.00 · 32 cm €15.60
- 27 Pizza Quattro Formaggi – 26 cm €13.20 · 32 cm €16.80
- 28 Pizza Quattro Stagioni – 26 cm €13.20 · 32 cm €16.80
- 29 Pizza Vegetaria – 26 cm €12.60 · 32 cm €16.20
- 30 Pizza Spinaci – 26 cm €12.00 · 32 cm €15.60
- 31 Pizza Capricciosa – 26 cm €13.20 · 32 cm €16.80
- 32 Pizza Calabrese – 26 cm €13.20 · 32 cm €16.80
- 33 Pizza Pollo – 26 cm €13.20 · 32 cm €16.80
- 34 Pizza BBQ Chicken – 26 cm €13.80 · 32 cm €17.40
- 35 Pizza Sucuk – 26 cm €12.60 · 32 cm €16.20
- 36 Pizza Bolognese – 26 cm €12.60 · 32 cm €16.20
- 37 Pizza Rucola – 26 cm €13.80 · 32 cm €17.40
- 38 Pizza Mexicana – 26 cm €13.20 · 32 cm €16.80
- 39 Pizza Frutti di Mare – 26 cm €15.00 · 32 cm €18.60
- 40 Pizza Broccoli – 26 cm €12.00 · 32 cm €15.60
STARTERS & SNACKS
- 1 Dough balls – 6 pcs €5.40 · 12 pcs €9.50
- 2 Garlic bread – €4.70
- 3 Bruschetta – €6.60
- 4 Mozzarella sticks – €7.10
- 5 Chicken wings – 8 pcs €9.00 · 16 pcs €16.70
- 6 Fries – €4.20
- 7 Sweet potato fries – €5.40
SALADS
- 8 Insalata Mista – €7.80
- 9 Tuna salad – €11.40
- 10 Insalata Caprese – €10.20
- 11 Chicken salad – €12.60
- 12 Greek salad – €10.70
- 13 Rocket salad – €10.20
- 14 Chef’s salad – €11.90
CALZONE
- 41 Calzone Classica – €13.80
- 42 Calzone Vegetaria – €13.20
- 43 Calzone Pollo – €14.40
PASTA
- 50 Spaghetti Bolognese – €12.60
- 51 Penne Arrabbiata – €12.00
- 52 Spaghetti Carbonara – €13.20
- 53 Tagliatelle alla Panna – €13.20
- 54 Penne Gorgonzola – €13.80
- 55 Spaghetti Aglio e Olio – €10.80
- 56 Tortellini alla Panna – €13.80
- 57 Rigatoni Pesto – €12.60
AL FORNO
- 58 Lasagne al Forno – €14.40
- 59 Penne al Forno – €13.80
- 60 Tortellini al Forno – €14.40
- 61 Chicken & broccoli bake – €15.00
BURGERS
- 62 Classic Burger – €11.40
- 63 Cheeseburger – €12.00
- 64 BBQ Bacon Burger – €13.80
- 65 Chicken Burger – €12.60
- 66 Veggie Burger – €12.60
DESSERTS
- 70 Tiramisu – €6.60
- 71 Panna Cotta – €6.00
- 72 Chocolate soufflé – €7.10
- 73 Cannoli – €5.90
- 74 Vanilla ice cream – €7.80
DRINKS
- 80 Coca-Cola – €3.60
- 81 Coca-Cola Zero – €3.60
- 82 Coca-Cola – €5.40
- 83 Fanta – €3.60
- 84 Sprite – €3.60
- 85 Peach iced tea – €3.80
- 86 Still water – €3.00
- 87 Apple spritzer – €4.20
- 88 Pilsner – €4.20
- 89 Montepulciano d’Abruzzo – €21.60
MEAL DEALS & OFFERS
- M1 Lunch deal – €13.10
- M2 Pasta deal – €16.70
- M3 Family deal – €39.50
- M4 Burger duo – €27.50
- M5 Party pizza – €29.90
Extras for pizza: Extra cheese +€1.80 (32 cm +€2.40, 26 cm +€1.80) · Olives +€1.20 (32 cm +€1.80, 26 cm +€1.20) · Garlic +€0.60 · Mushrooms +€1.20 (32 cm +€1.80, 26 cm +€1.20) · Salami +€1.80 (32 cm +€2.40, 26 cm +€1.80) · Ham +€1.80 (32 cm +€2.40, 26 cm +€1.80) · Chilli peppers +€1.20 (32 cm +€1.80, 26 cm +€1.20) · Rocket +€1.20 (32 cm +€1.80, 26 cm +€1.20) · Chicken +€2.40 (32 cm +€3.00, 26 cm +€2.40) · Buffalo mozzarella +€3.00 (32 cm +€3.60, 26 cm +€3.00) · Gluten-free pasta +€1.80 · As a meal +€5.40
Next time,
straight to you.
Show your guests how to order directly on WhatsApp next time.
Next time,
straight to you.
Show your guests how to order directly on WhatsApp next time.
- In every order. Design your flyers with your logo, your own offers and vouchers – easily in the flyer builder. Image: A courier hands over three pizza boxes at the front door. On the top box lies the flyer “Dein Lieblingsrestaurant – jetzt auf WhatsApp!” (“Your favourite restaurant – now on WhatsApp!”).
- Right at the counter. Point guests to WhatsApp for their next order while they pick up. Image: Clear A5 table stand with the front of the flyer on the counter, next to the till, card reader and pickup bags.
- Right at your door. Show right at the entrance that your guests can also order directly on WhatsApp. Image: Round clear sticker “Direkt bei uns bestellen – Einfach per WhatsApp.” (“Order directly from us – simply on WhatsApp.”) on a restaurant’s glass door, the door handle on the left.
The discount shown is an example offer from the restaurant. You design your own offers.
In the starter kit · free: 1,000 personalised A5 flyers, 4 A5 table stands, 4 stickers for door & window.
Next time,
straight to you.
Show your guests how to order directly on WhatsApp next time.
In every order.
Design your flyers with your logo, your own offers and vouchers – easily in the flyer builder.
1,000 personalised A5 flyers
Right at the counter.
Point guests to WhatsApp for their next order while they pick up.
4 A5 table stands
The discount shown is an example offer from the restaurant. You design your own offers.
Right at your door.
Show right at the entrance that your guests can also order directly on WhatsApp.
4 stickers for door & window
In the starter kit · free
- 1,000 personalised A5 flyers
- 4 A5 table stands
- 4 stickers for door & window
More than order taking.
Reservations: Table requests come through WhatsApp too. Your guests ask in the chat. Your team confirms the booking.
Example in the chat: Guest: “Do you have a table for four tomorrow at 7 pm?” Restaurant: “For four people tomorrow at 7 pm. What name should I put the request under?” Guest: “Ciara.”
Voice messages and multiple languages: Ordering the way your guests speak. Written or spoken: waitrAI understands requests in different languages.
Example in the chat: Guest: voice message in Spanish (0:04) Restaurant: “Una Margherita grande y una Coca-Cola para recoger. ¿A qué nombre hago el pedido?”
Live updates: Fewer questions about orders. Accepted, on the way or ready for pickup: your guests stay informed in the chat.
Example in the chat: Restaurant: “✅ The restaurant has confirmed your order #1047 and is preparing it.” Restaurant: “🛵 Your order #1047 is on its way to you!”
Upselling (Pro): More revenue through the right suggestions. waitrAI suggests matching drinks, sides and extras – right while guests order.
Example in the chat: Restaurant: Your order: 1× Pizza Funghi (Large 32 cm) – €15.00; 1× Insalata Mista – €7.80; Subtotal €22.80. Would you like to add a Coca-Cola 0.33 l for €3.60? Guest: “Yes, please.” Restaurant: “Sure, I’ve added 1 × Coca-Cola 0.33 l. Subtotal: €26.40”
Feedback and loyalty points (Pro): Give your guests a reason to come back. Find out what your guests thought and reward their next orders.
Example in the chat: Restaurant: “Thanks for your order! You’ve earned 10 loyalty points. You now have 50/50 points. Next time you can redeem them for a free drink. How was it? Rate us from 1 to 10 – feel free to add a comment.” Guest: “9 – it was great, thanks!”
Offers and campaigns (Pro): Get your restaurant talked about again. Reach your guests with the right offers and vouchers – right in WhatsApp.
Example in the chat: Restaurant: “Fancy a pizza? This week you get 10% off your direct order with PIZZA10. What can we get you?” Guest: “Yes please, a large Margherita for pickup with PIZZA10 😊”
More than order taking.
- Today
Do you have a table for four tomorrow at 7 pm?
For four people tomorrow at 7 pm. What name should I put the request under?
Ciara.
Reservations
Table requests come through WhatsApp too.
Your guests ask in the chat. Your team confirms the booking.
- Today
Una Margherita grande y una Coca-Cola para recoger. ¿A qué nombre hago el pedido?
Voice messages and multiple languages
Ordering the way your guests speak.
Written or spoken: waitrAI understands requests in different languages.
- Today
✅ The restaurant has confirmed your order #1047 and is preparing it.
19:38🛵 Your order #1047 is on its way to you!
Live updates
Fewer questions about orders.
Accepted, on the way or ready for pickup: your guests stay informed in the chat.
- Today
Your order:
• 1× Pizza Funghi (Large 32 cm) – €15.00
• 1× Insalata Mista – €7.80
Subtotal: €22.80
Would you like to add a Coca-Cola 0.33 l for €3.60?
Yes, please.
Sure, I’ve added 1 × Coca-Cola 0.33 l.
Subtotal: €26.40
PROUpselling
More revenue through the right suggestions.
waitrAI suggests matching drinks, sides and extras – right while guests order.
- Today
Thanks for your order! You’ve earned 10 loyalty points.
You now have 50/50 points. Next time you can redeem them for a free drink.How was it? Rate us from 1 to 10 – feel free to add a comment.
9 – it was great, thanks!
PROFeedback and loyalty points
Give your guests a reason to come back.
Find out what your guests thought and reward their next orders.
- Today
Fancy a pizza? This week you get 10% off your direct order with PIZZA10. What can we get you?
Yes please, a large Margherita for pickup with PIZZA10 😊
PROOffers and campaigns
Get your restaurant talked about again.
Reach your guests with the right offers and vouchers – right in WhatsApp.
This is what order taking could look like in your restaurant.
If you like, get to know waitrAI in a personal demo and talk through getting started at your restaurant.
FAQ